Privacy Policy

ECOCREATE TECHNOLOGY PTE. LTD.

Last Updated: March 12, 2026

1. Introduction

ECOCREATE TECHNOLOGY PTE. LTD. ("we," "us," or "our"), a company incorporated in Singapore, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use NexScope, our AI-powered e-commerce research platform ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, password, and other information provided when creating an account.
  • Contact Information: Your address, phone number, and other contact details you provide.
  • Payment Information: Credit card details, billing address, and other financial information needed for subscription payments (processed securely through our payment processors).
  • User Profile Information: Professional details, business information, and preferences you choose to share.

2.2 Usage Information

  • Log Data: Server logs, IP addresses, browser type, pages visited, time spent on pages, access times, and referring website addresses.
  • Device Information: Information about your device, including device type, operating system, unique device identifiers, and mobile network information.
  • Usage Patterns: How you interact with our platform, including features used, research queries, and analysis activities.

2.3 Research and Analysis Information

  • Research Queries: Product research queries, market analysis requests, and AI chat interactions.
  • Saved Research: Products, competitors, and market data you choose to save or monitor.
  • Preferences: Your research preferences, notification settings, and platform customizations.

3. How We Collect Information

3.1 Direct Collection

  • Information you provide when registering for an account
  • Information you input when using NexScope features
  • Communications you send directly to us

3.2 Automated Collection

  • Through cookies and similar tracking technologies
  • Through server logs and analytics tools
  • Through your use of our AI-powered features

3.3 Third-Party Sources

  • Information from authentication providers if you choose to register or log in using third-party credentials
  • Information from our business partners, service providers, and public sources as permitted by law

4. How We Use Your Information

4.1 Providing and Improving Our Service

  • To operate, maintain, and deliver the NexScope platform
  • To process your research queries and deliver AI-generated insights
  • To develop new features, improvements, and services
  • To understand how users interact with our platform for better user experience

4.2 Communications and Support

  • To respond to your inquiries and provide customer support
  • To send administrative information, updates, and security alerts
  • To provide information about features, services, and updates that may interest you

4.3 Legal and Security

  • To comply with legal obligations
  • To enforce our Terms of Service
  • To detect, prevent, and address technical issues, fraud, or illegal activities

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These technologies help us:

  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve your experience
  • Provide targeted content and advertising

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our Service.

6. Sharing Your Information

6.1 With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

6.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6.3 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6.4 For Legal Reasons

We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law, protect our rights, or address fraud, security, or technical issues.

7. Data Retention

We will only keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee absolute security of your data.

9. International Data Transfers

We may process, store, and transfer your personal information in countries other than your own. These countries may have different data protection laws than those in your country of residence.

By using our Service, you consent to the transfer of your information to these countries for the purposes described in this Privacy Policy. We will take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including implementing Standard Contractual Clauses where required.

10. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 18, please contact us immediately.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: Request access to and obtain a copy of your personal information
  • Right to Rectification: Request correction of inaccurate personal information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request restriction of processing of your personal information
  • Right to Data Portability: Request transfer of your personal information
  • Right to Object: Object to processing of your personal information
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Account Information

You can review, update, or delete your account information at any time by logging into your account settings or contacting us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information as required by law or for legitimate business purposes.

12. Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

13. US Residents Privacy Rights

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, or other US states with comprehensive privacy laws, you may have additional rights including:

  • Right to know what personal information we collect and how we use it
  • Right to request deletion of your personal information
  • Right to opt-out of the sale or sharing of your personal information
  • Right to non-discrimination for exercising your privacy rights
  • Right to correct inaccurate personal information
  • Right to limit use of sensitive personal information

California "Shine The Light" Law

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information below.

14. Other Regional Privacy Rights

European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent laws. If you believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection authority.

Australia and New Zealand

We collect and process your personal information under the obligations set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You have the right to request access to or correction of your personal information. If you believe we are unlawfully processing your information, you may contact the Office of the Australian Information Commissioner or the Office of New Zealand Privacy Commissioner.

Canada

Canadian residents may have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) or provincial privacy laws. You may request access to, correction of, or deletion of your personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

ECOCREATE TECHNOLOGY PTE. LTD.

Singapore

Email: service@nexscope.ai

Website: https://nexscope.ai

By using our Service, you consent to the collection, processing, maintenance, and transfer of your personal information as described in this Privacy Policy.

Privacy Policy — Data Protection & Your Rights | Nexscope | NexScope