ECOCREATE TECHNOLOGY PTE. LTD.
Last Updated: October 8, 2026
These Terms of Service ("Terms") form an agreement between you, personally or on behalf of an entity, and ECOCREATE TECHNOLOGY PTE. LTD., a company incorporated in Singapore ("Company," "we," "us," or "our"). They govern your use of Nexscope, including available ecommerce research, AI image and video creation, agent, API, and MCP features (the "Service"). If you act for an entity, you must have authority to bind it to these Terms.
By accessing or using Nexscope, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
We or our licensors own the rights in the Nexscope software, website design, interface, documentation, and materials we provide as part of the platform ("Content"), and in our trademarks, service marks, and logos ("Marks"). References to our Content do not include materials you submit or outputs generated for your requests. Third-party materials remain subject to their respective owners’ rights.
Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws globally.
Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to:
Except as permitted by these Terms or applicable law, you may not copy, distribute, sell, license, or commercially exploit our platform software, Content, or Marks without our written permission. This restriction does not by itself determine the rights in materials you submit or generated outputs, which are addressed separately in Section 9.
By using the Service, you represent and warrant that:
Certain features require an account. Keep your login credentials confidential, provide accurate registration information, and notify service@nexscope.ai promptly if you suspect unauthorized access to your account.
We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Access to Nexscope services may require payment of fees as part of a subscription plan. Subscription details, including pricing, features, and limitations, will be displayed on our website or within the Service. Subscription credits are valid only for the subscription monthly period for which they are issued. Unused subscription credits expire at the end of that period and do not roll over to the next subscription monthly period.
You agree to provide current, complete, and accurate payment information. By submitting payment information, you authorize us to charge your payment method for all fees incurred. All payments are processed securely through our third-party payment processors.
Unless specified otherwise, subscription plans automatically renew for the same period at the then-current rate unless you cancel your subscription before the renewal date. We will notify you before any price changes take effect.
You are responsible for any applicable taxes, including VAT, GST, sales tax, or other government levies, unless otherwise stated. Prices displayed may not include taxes, which will be added at checkout where applicable.
You may request a refund within 7 days of an initial subscription purchase or renewal, provided you have not used the services or credits covered by that purchase or renewal. The same rule applies to monthly plans, annual plans, and first-time subscriptions.
Except where applicable law requires otherwise, the following are not eligible for refunds:
To request a refund, email service@nexscope.ai with your account email and the reason for your request. We will begin processing your request within 1–7 business days after receiving it. This is the timeframe for starting our review and processing, not a guarantee of refund approval, completion, or receipt of funds. The time for funds to reach your account depends on your bank or payment provider. Once a refund is successfully issued, the subscription benefits associated with the refunded purchase or renewal will be withdrawn.
The standard refund rules above do not limit any remedy required by applicable law. If a significant service outage or technical issue affects you, contact service@nexscope.ai for review. Pro-rata refunds are not automatically available.
If you have a billing concern, we encourage you to contact service@nexscope.ai so we can investigate. This does not limit your right to raise a legitimate dispute with your bank or payment provider. We may take proportionate action under Section 13 where there is evidence of fraud, abuse, or amounts properly due and unpaid, subject to applicable law and the outcome of the dispute.
To stop automatic renewal, cancel your subscription before the renewal date:
Cancellation of a subscription stops its future renewal; access continues until the end of the current paid term unless the corresponding payment is refunded. Refund eligibility is governed by Section 6 and applicable law. Once a refund is successfully issued, the subscription benefits associated with the refunded purchase or renewal will be withdrawn. Subscription cancellation is separate from account closure. Before requesting account closure, you must cancel your subscription yourself to stop automatic renewal. Do not rely on an account-closure email to cancel your subscription. To request account closure, email service@nexscope.ai; personal information is handled as described in the Privacy Policy.
You may not access or use the Service for any purpose other than that for which we make the Service available. As a user, you agree not to:
When you submit prompts, product information, images, video or audio files, reference links, or other materials to the Service ("Contributions"), you represent and warrant that:
We do not claim ownership of your Contributions; you retain any rights you hold in them. You authorize us and the service providers involved in fulfilling your request to process those Contributions as needed to provide the requested functionality, subject to our Privacy Policy. Materials you upload are not used to train AI models. Generated outputs are distinct from your Contributions. Outputs may not be unique, and these Terms do not guarantee that copyright or other exclusive rights exist in an output. You remain responsible for checking that your intended use respects applicable law and third-party rights.
Nexscope may integrate with or display information from third-party services and data sources. If you separately access or sign up for a third-party service, its terms govern that separate relationship. These Terms continue to govern the Service we provide to you.
Third-party market data, product information, and other content may be incomplete, outdated, or unavailable and should be independently verified. Any exclusion or limitation of our liability is subject to Section 18 and applicable law.
To operate and protect the Service, we may take the following actions where reasonably necessary and proportionate, consistent with Section 13:
We respect your privacy and are committed to protecting it. Our Privacy Policy, available at https://nexscope.ai/privacy, governs the collection, use, and disclosure of your information when using the Service, and is incorporated into these Terms.
These Terms shall remain in full force and effect while you use the Service.
We may suspend or terminate access where reasonably necessary to address a material breach of these Terms, fraud, a security risk, amounts properly due and unpaid, or a legal requirement. Where reasonably practicable, we will explain the reason and provide an opportunity to resolve the issue before terminating access. Immediate action may be necessary to protect users or the Service or to comply with law. Any fees or refunds will be handled under these Terms and applicable law; personal information will be handled under the Privacy Policy.
If your account is suspended or terminated for a violation, you must not evade that restriction by creating or using another account. You may contact service@nexscope.ai to request a review.
We may update features or content to maintain, improve, or secure the Service. Where a change materially reduces a paid service during an existing subscription term, we will provide reasonable notice where practicable and address any resulting rights or remedies under these Terms and applicable law.
We cannot guarantee the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors.
If an interruption affects you, contact service@nexscope.ai. Any refund or liability will be assessed under Sections 6 and 18 and applicable law; this section does not independently exclude remedies that cannot lawfully be excluded.
We may revise these Terms and will identify the revised version by its “Last Updated” date. For material changes, we will provide notice through the Service or by email and state when the changes take effect. Where reasonably practicable, notice will be given before the effective date; legal or urgent security requirements may require earlier changes. Changes apply prospectively and do not remove rights or remedies that have already arisen. If a change materially affects an existing paid subscription, we will explain its effect and any available options. Where applicable law requires consent, we will obtain it.
These Terms and your use of the Service are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.
To expedite resolution and control costs, the parties agree to first attempt to negotiate any dispute informally for at least 30 days before initiating formal proceedings. Such informal negotiations commence upon written notice from one party to the other. This negotiation period does not prevent either party from seeking urgent interim relief from a competent court or an emergency arbitrator where available, or taking steps necessary to preserve a claim before an applicable time limit expires.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules. The seat of arbitration shall be Singapore. The tribunal shall consist of one arbitrator. The language of arbitration shall be English. This arbitration provision does not prevent either party from seeking interim relief where available under applicable law and the SIAC Rules, or restrict any non-waivable right to bring a claim before a competent court or other dispute-resolution body.
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, SUBJECT TO OUR EXPRESS COMMITMENTS IN THESE TERMS AND RIGHTS AND REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED.
SUBJECT TO SECTION 18 AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS DISCLAIMER DOES NOT OVERRIDE OUR EXPRESS COMMITMENTS IN THESE TERMS.
SUBJECT TO THE LIMITS ABOVE, WE DO NOT GUARANTEE THAT:
You acknowledge that business decisions should be made based on your own judgment and independent verification, not solely on AI-generated outputs from our Service.
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from use of the Service, including lost profits, lost business opportunities, or consequential loss of data. This exclusion does not remove liability that cannot lawfully be excluded or restricted.
Subject to the exceptions below, our total liability arising out of or relating to the Service is limited to the amount you paid us during the six months preceding the event giving rise to the claim. This cap applies only to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that applicable law does not allow us to exclude or limit. Mandatory consumer rights and remedies remain unaffected.
To the extent permitted by applicable law, you agree to indemnify us against third-party claims and reasonable related costs, including reasonable legal fees, to the extent caused by:
The following limits apply to all indemnification obligations in this section. You are not required to indemnify us to the extent a claim results from our own breach, negligence, or misconduct. We will give you reasonable notice of a claim and a reasonable opportunity to participate in its defense. We will not agree to a settlement imposing obligations on you without your consent, which must not be unreasonably withheld.
To resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at:
Electronic Communications: By using the Service, you agree that we may provide service-related agreements, notices, and disclosures electronically, including through the Service or by email. Electronic communications satisfy requirements for written communications only to the extent permitted by applicable law. This provision does not constitute consent to marketing communications.