C
churn-prevention
作者：coreyhaines31·トレンド#131
Install the churn-prevention skill for your AI agent. Published by coreyhaines31/marketingskills.
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npx skills add https://github.com/coreyhaines31/marketingskills --skill churn-preventionドキュメント
Reduce voluntary and involuntary churn through cancel flows, dynamic save offers, and payment recovery.
- Design exit surveys and targeted save offers (discounts, pauses, downgrades) matched to cancellation reasons, typically recovering 25-35% of at-risk customers
- Implement proactive retention by tracking health signals (login frequency, feature usage, support sentiment) and intervening before customers reach the cancel page
- Set up dunning sequences with smart payment retries, escalating emails, and grace periods to recover 50-60% of failed payments
- Integrates with Stripe, Chargebee, Paddle, and retention platforms like Churnkey and ProsperStack for end-to-end churn prevention